Herff Jones Refund

Herff Jones RefundUse the portal for rental gowns returning to Champaign, IL only. Customer Service - secondary - Herffjones. Email: [email protected]. We are processing refunds in the order the request was received. HERFF JONES POOR QUALITY RINGS- REFUND TOOK OVER A MONTH Internet. Herff Jones had a special deal this year for those who needed to return their regalia. This program allows you to pay a deductible to have your class ring remade in the event that it is lost or stolen and is based on the quality of the ring. Announcements, invitations, thank you notes, caps and gowns custom-designed to promote pride in your school and success in your accomplishments. You can receive a refund on your cap and gown unit and certain senior graduation items minus a 25 percent restocking fee. Customer Service & General FAQs. Overpriced Cap n Gown never shipped, money never refunded. Would not recommend this company. I Got a check in the mail for $557 (-$100. To receive a refund, the Cap & Gown Unit must be returned to our office in. Called and was told only paid for cap and gown. claim under this warranty, contact your local Herff Jones Sales Professional or write to: Herff Jones, Inc. It has been two months and a half and still no refund. We are here to help in these uncertain times! If you are a high school student contact your Herff Jones Representative for up-to-date information on products and deliveries. If your ring cannot be repaired or replaced under these terms, a refund will be allowed. Go behind the scenes of the Herff Jones class ring facility in Warwick, Rhode Island to see how your custom class ring comes to life. I ordered my cap and gown for my graduation and it was cancelled, so I requested a refund for those on March 16th. Herff Jones had a special deal this year for those who needed to return their regalia. Overall, my herff Jones experience extremely dampened and made my graduation and final university experience far more stressful and burdening, and if possible, I would highly recommend going elsewhere for gradation products. Herff Jones credit card breach impacts college students ">Herff Jones credit card breach impacts college students. (317) 297-3740 Average of 28 Customer Reviews File a Complaint Business Details This is a multi-location business. 9 reviews of Herff Jones "Disastrous experience trying to order customized graduation invitations. Higher Education Emergency Relief Fund (HEERF). Reviewers complaining about HerffJones most frequently mention customer service problems. Any year dated and/or personalized items are non-refundable. If you are not eligible to graduate you must contact our office in writing prior to graduation to request a refund on applicable items. Our products are custom made for each student and independent of all school activities and ceremonies and therefore are non-refundable. Herff Jones fully warrants both your ring and simulated birthstone to be free from defects in workmanship or material for the life of the ring. If you are not eligible to graduate you must contact our office in writing prior to graduation to request a refund on applicable items. Herff Jones had a special deal this year for those who needed to return their regalia. This subreddit is for anyone/anything related to UIUC. Herff Jones offers a 100% satisfaction guarantee. Herff Jones will pay $4. (317) 297-3740 Average of 28 Customer Reviews File a Complaint Business Details This is a multi-location business. 00 payable to Herff Jones. Last week we celebrated with the Juniors at Cardinal Gibbons HS for their class ring ceremony! Congratulations on your official Herff Jones class rings 💍🎓🎉 📸 Mario Munoz. Herff Jones 4625 West 62nd St Indianapolis , IN United States Phone: (800) 837-4235 Web: herffjones. On April 18, 2022, I received a refund request form from Herff Jones. Please note the following return instructions: Use the return portal to verify your return information and print a FedEx return label. Unclaimed merchandise, including caps and gowns, will not be eligible for a refund. To receive a refund, the Cap & Gown Unit must be returned to our office in 100% new condition and original packaging, PRIOR TO GRADUATION. com Category: Custom apparel Herff Jones LLC Overpriced Cap n Gown never shipped and no refund given Indianapolis IN Business Rating: (1) Rate this business Tell us has your experience with this business or person been good? They’re awesome!. Loans are offered in amounts of $250, $500, $750, $1,250 or $3,500. Refunds will be issued when items have been returned to our HJ office. Still haven't received my refund! Makayla U. Customize your college ring with a degree appropriate curriculum side or add additional personalization with an encrusting. Please make sure all personal information is correct. Ended up ordering announcements from Walgreens. Claim your Free Employer Profile Website: www. Forgot your password? Kaziah Boudrey | Memorial HS. We are here to help in these uncertain times! If you are a high school student contact your Herff Jones Representative for up-to-date information on products and deliveries. 9 reviews of Herff Jones "Disastrous experience trying to order customized graduation invitations. Any changes to your order or cancellation must be made within 3 business days of placing your order. Customer Service - secondary - Herffjones. Search for your rep and view the products available for your school. In addition, the following services will be performed on your Herff Jones High School Class Ring without charge:. Refunds will be issued when items have been returned to our St. Herff Jones is an all-in-one graduation company that works with schools all throughout the United States and Canada. Status: Resolved I ordered a class ring. HERFF JONES POOR QUALITY RINGS- REFUND TOOK OVER A MONTH Internet. Refunds will be issued when items have been returned to our St. Email: [email protected]. If you rented your cap and gown from Herff Jones, you can return it to any Herff Jones location. HERFF JONES POOR QUALITY RINGS- REFUND TOOK OVER A MONTH Internet Print this Report Email this Report Tweet Business Rating: Rate this business Tell us has your experience with. Personalized items such as namecards. If you are a college student, please fill out the form above or call us at 800-837-4235. All personalized items, pre-delivered items, late. Herff Jones Cap And Gown – RobertGeller. Location of This Business 9264 Corporate Cir, Manassas, VA 20110-4153 BBB File. View customer complaints of Herff Jones, BBB helps resolve disputes with the services or products a business provides. Refunds will be issued when items have been returned to our HJ office. All items that are subject to a refund must be in our office in 100% new condition and original packaging 2 weeks after graduation to be eligible. com Headquarters: Indianapolis, IN Size: 1001 to 5000 Employees Founded: 1920 Type: Company - Private Industry: Consumer Product Manufacturing Revenue: $100 to $500 million (USD) Competitors: Spector & Co. 35M Class Action Settlement. Please allow 4-6 weeks for refunds. HERFF JONES - 79 Photos & 60 Reviews - 5071 North Rainbow Blvd, Las Vegas, NV - Yelp Restaurants Auto Services Herff Jones 60 reviews Claimed $$$ Jewelry, Sports Wear Edit Closed See hours See all 79. Refunds will be issued when. In addition, the following services will be performed on your Herff Jones High School Class Ring without charge:. All items that are subject to a refund must be in our office in 100% new condition and original packaging 2 weeks after graduation to be eligible. Students are encouraged to include a copy of their order in the package, obtain tracking information and ship to: Herff Jones Cap & Gown Returns 901 Bob King Drive Arcola, IL 61910 © 2022 HERFF JONES. it wasn't in good condition, so I returned it for a refund. As the official supplier of class rings to your school, ordering from Herff Jones with your class saves you time and money. High School Class Rings and Graduation Products | Herff Jones Celebrating you and your accomplishments Find your school Graduation Year Next» Can't find your school? Click here to view our catalog. The only response would open a case. Jewelry Stores: HERFF JONES Internet. Refunds will be issued when items have been returned to our St. We went through his 05/26/22 college graduation without it. College Students Claim Herff Jones’ Negligence Caused Massive. How To Return A Herff Jones Cap And Gown – RobertGeller. Contacting a person to discuss it was near impossible. If your ring cannot be repaired or replaced under these terms, a refund will be allowed. Late Fees and Handling Fees are NOT refundable. When you place your order, the minimum deposits are as follows. You have the option of returning your regalia for a full refund if it was not received or if it was incorrect or incomplete. 150 Herff Jones Way. Herff Jones Review for May 2023. One senior at Cornell University stated that they had to cancel their credit card because it had been stolen and fraudsters tried to charge $3,000 to “asics” and used it on adult content. Refund Herff Jones : UIUC. Herff Jones clearly did not send me the correct length for someone who is 57, and is still receiving my money regardless because I had no choice but to order a second cap and gown, so I ask. We depend on satisfied customers year after year. 34 is pretty pricey for a cap and gown, but that's what they charged for it. Herff Jones">High School Class Rings and Graduation Products. Approval and loan amount based on expected refund amount, eligibility criteria, and underwriting. You must provide documentation from the school that you have not met the graduation requirements. 150 Herff Jones Way. As of May 12, 2021, Herff Jones has posted an update on their website, which states, in its entirety, as follows: Herff Jones recently became aware of suspicious activity involving certain customers’ payment card information. Herff Jones eDesign - Getting started with the yearbook industry's most innovative online page building program is only one click away! There's no software to buy, no upgrading hassle and you can work from anywhere, anytime!. In addition, you are assured of the finest quality class ring with an unequaled warranty. Please note: Not all services are provided for all schools; championship orders, military academy orders or college rings purchased prior to July 1. Medals & Awards 2023 by Herff Jones. They said the refund would take about 15 days to process. Specifically, the jury awarded compensatory damages to Gilbert in the amount of $579,620 and to Herff Jones in the amount of $1,884,960. 5 Cap and Gown Refund Herff Jones Close 5 Posted by 2 years ago Cap and Gown Refund Herff Jones Has any graduate who request refund for cap and gown from Herff Jones received their refund? I requested back in early May while still haven't a thing from them. Herff Jones">College Rings by Herff Jones. Jewelry Stores: HERFF JONES Internet. University of Houston System Statement on Herff Jones. Since 1920, we've built our reputation on uncompromising standards of. Herff Jones">Class Rings, Yearbooks & More for Graduation. Be sure to bring your rental agreement and a photo ID. Herff Jones delivers school spirit with personalized graduation products. Check for 98. If you still have questions, please contact Customer Service, using the escalation process outlined in the Who to Contact list at herff. You can contact Flat World direct by email at [email protected]. I felt the price was a little high. Specifically, the jury awarded compensatory damages to Gilbert in the amount of $579,620 and to Herff Jones in the amount of $1,884,960. Herff Jones Cap And Gown Rental Return. Dayton, TX 0 1 1/24/2023 Customer Service is non-existent! You cannot speak to anyone in person, they NEVER respond to messages or emails, I never received my order and they did not care nor would assist me in placing a replacement order! DO NOT USE THEM! Haley R. You can receive a refund on your cap and gown unit and certain senior graduation items. Herff Jones fully warrants both your ring and simulated birthstone to be free from defects in workmanship or material for the life of the ring. Herff Jones Limited Lifetime Warranty. Ring Options for your College Ring. Herff Jones vs Balfour for May 2023. I ordered my cap and gown for my graduation and it was cancelled, so I requested a refund for those on March 16th. May 9, 2021 The University of Houston is aware of a data breach that occurred on the website of Herff Jones, a vendor that provides caps, gowns and other commencement products to high school and college graduates. Ripoff Report Needs Your Help! DONATE NOW! X | CLOSE. RIGHT POCKE T SLIT OR RIGHT FULL POCKE T Custom Made - Available in any of our fabrics with the options you select. INDIANAPOLIS, March 9, 2020 /PRNewswire/ -- Herff Jones, a division of Varsity Brands and the leading provider of graduation and educational products and services designed to inspire. Herff Jones Offers Regalia Refund For Students. Once the time period lapses, the required deposit amount becomes non-refundable. CHECK OUT THESE VIDEOS TO LEARN MORE ABOUT ALL OUR ACHIEVEMENT PRODUCTS. I learned in Jan 2022, that Broward County Schools were not longer using Herff Jones as their vendor for Graduation and was told that Herff Jones will refund those who have already. The company provided incorrect information on how to order this type of invitation on numerous occasions. Service 14 Value 13 Returns 10 Quality 11 Positive reviews (last 12 months):0%. 35 million as part of a settlement to resolve class action lawsuit claims it failed to protect customers during a 2021 data breach when the company’s site was hacked, leading those customers to experience fraudulent charges and other losses. Custom Made robes require a minimum of 8 weeks to. Herff Jones Cap And Gown Rental Return. Cap and Gown Orders- Cap and Gowns can be returned if unused and unopened (in original packaging) prior to. Two Herff Jones representatives, ladies by the name of and ** stated that a refund would be issued to me. Cool 0 other reviews that are not currently recommended http://herffjones. You can receive a refund on your cap and gown unit minus a 25 percent restocking fee. Herff Jones offers a 100% satisfaction guarantee. One senior at Cornell University stated that they had to cancel their credit card because it had been stolen and fraudsters tried to charge $3,000 to “asics” and used it on adult content. If your ring cannot be repaired or replaced under these terms, a refund will be allowed. You can request a refund by visiting www. If your ring cannot be. For a time that is supposed to be celebrated, this caused me. Sent copy of order sheet and canceled check. Class rings and senior products are our only business. All items that are subject to a refund must be in our office in 100% new condition and original packaging prior to graduation to be eligible. No refund. com/customer-service/ and completing the online refund request form. Contact Flat World for all other returns. This warranty gives you specific legal rights, and you may To start an Accolade Graduate medal program in your school, contact your local Herff Jones. If you are a college student, please fill out the form above or call us at 800-837-4235. Class Rings, Yearbooks & More for Graduation. 2021 Judicial Robes Catalog by Herff Jones. The Cap & Gown must be returned to our office in new condition and in the original packaging. You can also find your order number on your packing slip, located on the upper left-hand corner, under the word 'school. com ">Herff Jones Reviews. They offer class rings for high school and college students. HerffJones has a rating of 1 starfrom 34 reviews, indicating that most customers are generally dissatisfied with their purchases. This subreddit is for anyone/anything related to UIUC. View customer complaints of Herff Jones, BBB helps resolve disputes with the services or products a business provides. $100 for Ultrium, $100 for Class Necklaces $150 for Extreme Silver and Extreme Aurista, $175 for 10k Gold and $225 for 14k Gold. If you are not satisfied or do not graduate, we will refund all funds minus any items that were pre-delivered or personalized. Pricing of products and services. exchange or refund. Use the portal for rental gowns returning to Champaign, IL only. Email: [email protected]. Herff Jones Hires Customer Experience Executive Salena Scardina. All items that are subject to a refund must be in our office in 100% new condition and original packaging 2 weeks after graduation to be eligible. 5 Cap and Gown Refund Herff Jones Close 5 Posted by 2 years ago Cap and Gown Refund Herff Jones Has any graduate who request refund for cap and gown from Herff Jones received their refund? I requested back in early May while still haven't a thing from them. Herff Jones resumes no responsibility for orders shipped to an incomplete or incorrect shipping address provided by the customer. To make a claim under this warranty, contact your local Herff Jones Sales Representative or Herff Jones Warranty Services who will process your request. HORRIBLE is an understatement! "My son ordered his cap and gown on April 4th from this company as instructed by his University. Sign In to My HJ Yearbook. The lawsuit’s four plaintiffs, graduating college seniors who rented their caps and gowns from Herff Jones in March and April 2021, claim the company’s failure to maintain adequate security procedures caused their personally identifiable information (PII), and that of potentially thousands of others, to be accessed by unauthorized parties and …. Herff Jones @herffjones · Apr 3 LAST DAY When you purchase your announcement package, we’ll give you a special code to save $25 on your diploma frame. All personalized items, pre-delivered items, late fees and handling fees are NON refundable. Checking Status of Tax Refund. I Got a check in the mail for $557 (-$100 what I was owed) then later that month I received a. com/ (719) 573-1234 Suggest an edit Browse Nearby Restaurants Nightlife Shopping Show all Frequently Asked Questions about Herff Jones How is Herff Jones rated? Herff Jones has 1 stars. May 9, 2021 The University of Houston is aware of a data breach that occurred on the website of Herff Jones, a vendor that provides caps, gowns and other commencement products to high school and college graduates. I learned in Jan 2022, that Broward County Schools were not longer using Herff Jones as their vendor for Graduation and was told that Herff Jones will refund those who have already. 35M Class Action Settlement">Herff Jones Data Breach $4. Atlanta, GA. , Top Promotions, Levenger Create Comparison. so I returned it for a refund. We are here to help in these uncertain times! If you are a high school student contact your Herff Jones Representative for up-to-date information on products and deliveries. Status: Resolved I ordered a class ring. Herff Jones Reviews, Complaints, Customer Service. The Florida Southern College Landing Page from Herff Jones …. If it cannot be repaired or replaced under their lifetime warranty policy, Herff Jones will provide a refund for the ring. It is not an invitation to the actual ceremony. As a result, some customers have reported fraudulent credit card and bank activity. For many students, the day they receive their diplomas is one of the most important in their academic careers. Given the lack of a regional subreddit, it also covers most things in the Champaign-Urbana area. Once the time period lapses, the required deposit amount becomes non-refundable. However, any payment over the required deposit amount will be refunded. View customer complaints of Herff Jones, BBB helps resolve disputes with the services or products a business provides. You can receive a refund on your cap and gown unit minus a 25 percent restocking fee. I try to call and email, but their customer service is pretty terrible. Any changes to your order or cancellation must be made within 3 business days of placing your order. com/customer-service/ and completing the online refund request form. All items that are subject to a refund must be in our office in 100% new condition and original packaging 2 weeks after graduation to be eligible. In addition, the following services will be performed on your Herff Jones High School Class Ring without charge:. Send your ring insured with a letter of instruction to: Warranty Services Department. CARES: Coronavirus Aid, Relief, and Economic Security Act (HEERF I) CRRSAA: Coronavirus Response and Relief Supplemental Appropriations Act (HEERF II) ARP: American Rescue Plan (HEERF III) Contact Information. 00 payable to Herff Jones. com Toll-free: 1-800-451-3304 Please note: Not all services are provided for all schools. Received cap and gown but no announcements. If it cannot be repaired or replaced under their lifetime warranty policy, Herff Jones will provide a refund for the ring. You won't be able to get a refund once you've placed an order for a Balfour ring, so you'll want to make sure it's what you want. Refunds will be issued when items have been returned to our Fort Myers office. The Herff Jones tradition is about rewarding academic and athletic excellence with world class symbols of achievements. Some customers have complained about quality issues and difficulties with customer service, so we aren't excited about jumping into business with Balfour. All personalized items, pre-delivered items, late. Please allow 4-6 weeks after graduation for your refund to be processed. Herff Jones is an all-in-one graduation company that works with schools all throughout the United States and Canada. Herff Jones Data Breach $4. Click on the links below to learn more about HEERF Grants for Postsecondary Education. com">Herff Jones Reviews, Complaints, Customer Service. Herff Jones fully warrants both your ring and simulated birthstone to be free from defects in workmanship or material for the life of the ring. Cap and Gown Refund Herff Jones : UIUC. HerffJones ranks 1641stamong Education Othersites. To receive a refund, the Cap & Gown Unit must be returned to our office in 100% new condition and original packaging, PRIOR TO GRADUATION. Returns should be addressed to the Herff Jones Keeper Gown receiving location with a carrier of choice, if a label is not provided. Refunds will be issued when items have been returned to our St. Herff Jones | Return Portal How to process a return Your Herff Jones Cap and Gown rental apparel return is being coordinated by Flat World Global Solutions. Announcements, invitations, thank you notes, caps and gowns custom-designed to promote pride in your. High School Class Rings and Graduation Products. Herff Jones">University of Houston System Statement on Herff Jones. High School Class Rings and Graduation Products | Herff Jones Celebrating you and your accomplishments Find your school Graduation Year Next» Can't find your school? Click here to view our catalog. Overall, my herff Jones experience extremely dampened and made my graduation and final university experience far more stressful and burdening, and if possible, I would highly recommend going elsewhere for gradation products. For a time that is supposed to be celebrated, this. Ordered my daughters senior class ring from her if Jones to her high school Greenwood high school in Arlington. Please allow 4-6 weeks after graduation for your refund to be processed. To make a claim under this warranty, contact your local Herff Jones Sales Representative or Herff Jones Warranty Services who will process your request. terms, a refund will. Find your local Herff Jones Representative and how to contact them. Their customization options are great and they have a pretty big selection of styles that all come with lifetime warranties, but it's unclear how long it usually takes. Please allow approximately 2 weeks for the refund to be processed. You have the option of returning your regalia for a full refund if it was not received or if it was incorrect or incomplete. I have e-mailed demanding a refund because my order was not fulfilled in its entirety. To make a claim under this warranty, contact your local Herff Jones Sales Representative or Herff Jones Warranty Services who will process your request. All personalized items, pre-delivered items, late fees and handling fees are NON refundable. The website is not user friendly. 0 comments share save hide report 100% Upvoted Log in or sign up to leave a comment. Send your ring insured with a letter of instruction to: Warranty Services Department. HEERF)">Higher Education Emergency Relief Fund (HEERF). I have contacted Herff Jones for a refund and have yet to receive any communication from them. All items that are subject to a refund must be in our office in 100 percent new condition and original packaging prior to graduation to be eligible. Refunds will be issued when items have been returned to our HJ office. Herff Jones 4625 West 62nd St Indianapolis , IN United States Phone: (800) 837-4235 Web: herffjones. We are here to help in these uncertain times! If you are a high school student contact your Herff Jones Representative for up-to-date information on products and deliveries. I have contacted Herff Jones for a refund and have yet to receive any communication from them. Poor customer satisfaction Herff Jones holds an "A+" rating from the Better Business Bureau, but customer reviews don't speak highly of the company. You can receive a refund on your cap and gown unit and certain senior graduation items minus a 25 percent restocking fee. If you are not eligible to graduate you must contact our office in writing prior to graduation to request a refund. Herff Jones will pay $4. If you are not eligible to graduate you must contact our office in writing prior to graduation to request a refund on applicable items. If you would like assistance with locating your order number, please contact our customer service department at 1-800-837-4235. If it cannot be repaired or replaced under their lifetime warranty policy, Herff Jones will provide a refund for the ring. Herff Jones Refund Policy Herff Jones Customer Service Check your Name Check how your name will appear in the program. From inside the gold vault where you’ll see nearly half a million dollars of white gold to the final inspection of a personalized class ring and all the steps in between. Grad Pro, Inc/ Herff Jones Refund Policy: Senior Fine Papers- All Fine Paper orders are custom to the student and school. I learned in Jan 2022, that Broward County Schools were not longer using Herff Jones as their vendor for Graduation and was told that Herff Jones will refund those who have. HERFF JONES POOR QUALITY RINGS- REFUND TOOK OVER A MONTH Internet. Herff Jones delivers school spirit with personalized graduation products. Ultrium- $100 / Extreme Silver & Extreme Aurista $150 / 10K Gold- $175 / 14K Gold- $225 *All refunds do take approximately 4 weeks to process. On April 18, 2022, I received a refund request form from Herff Jones. Herff Jones (@herffjones) / Twitter. Any additional shipping charges for such orders will be the responsibility of the customer and will be charged to the credit card. College graduations are quickly. Herff Jones Center 150 Herff Jones Way Warwick, RI 02888 Email: [email protected]. Please allow 4-6 weeks for refunds to be processed. If you are not eligible to graduate you must contact our office in writing prior to graduation to request a refund on applicable items. IN THE UNITED STATES DISTRICT COURT SOUTHERN …. Learn More CLASS RINGS & JEWELRY Be proud of your high school and college accomplishments!. If you are not eligible to graduate, then you must contact our office in writing by mail, fax or email, PRIOR TO GRADUATION, to request a refund on your Cap & Gown Unit. Herff Jones LLC Overpriced Cap n Gown never shipped and no refund given Indianapolis IN Custom apparel : Herff Jones Indianapolis, IN Author: Randallstown, MD 2, Report #1310701 Jun 10 2016 11:29 AM Herff Jones Graduation Announcement Rip-off Indianapolis Nationwide Office Suppliers & Stationers: Herff Jones Nationwide Author: Mansfield, Ohio. Ripoff Report on: Herff Jones - Herff jones llc overpriced cap n gown never shipped and no refund given indianapolis in. Herff Jones clearly did not send me the correct length for someone who is 57, and is still receiving my money regardless because I had no choice but to order a second cap and gown, so I ask. Herff Jones Reviews (14)My daughters ring was made incorrectly. Herff Jones clearly did not send me the correct length for someone who is 57, and is still receiving my money regardless because I had no choice but to order a second cap and gown, so I ask. Herff Jones fully warrants both your ring and simulated birthstone to be free from defects in workmanship or material for the life of the ring. Herff Jones credit card breach impacts college students. com We are here to help in these uncertain times! If you are a high school student contact your Herff Jones Representative for up-to-date information on products and deliveries. Herff Jones offers an insurance program through the Lost Ring Program (LRP) that is good for six years after the order date. Contact Supernatural for any questions or inquiries you might have using our form or reach out to us via email. Send your ring insured with a letter of instruction to: Warranty Services Department 150 Herff Jones Way Warwick, RI 02888 Email: [email protected]. Herff Jones LLC Overpriced Cap n Gown never shipped and no refund given Indianapolis IN Custom apparel : Herff Jones Indianapolis, IN Author: Randallstown, MD 2, Report #1310701 Jun 10 2016 11:29 AM Herff Jones Graduation Announcement Rip-off Indianapolis Nationwide Office Suppliers & Stationers: Herff Jones Nationwide Author: Mansfield, Ohio. If you are not eligible to graduate you must contact our office in writing prior to graduation to request a refund on applicable items. Until I faxed a letter demanding a phone call, I finally heard back from themI was told by ray potlongo via email, to return the ring and upon receipt a full refund would be issued. You can 100% guarantee not to trust Herff Jones. Read Full Review See Rings Read Full Review See Rings. Herff Jones delivers school spirit with personalized graduation products. Herff Jones fully warrants both your ring and simulated birthstone to be free from defects in workmanship or material for the life of the ring. Please allow approximately 2 weeks for the refund to be processed. Herff Jones | Return Portal How to process a return Your Herff Jones Cap and Gown rental apparel return is being coordinated by Flat World Global Solutions. College Rings by Herff Jones. You will receive an e-mail as a confirmation of completion of your refund once it has been processed. All items that are subject to a refund must be in our office in 100% new condition and original packaging 2 weeks after graduation to be eligible. Herff Jones fully warrants both your ring and simulated birthstone to be free from defects in workmanship or material for the life of the ring. Poor customer satisfaction Herff Jones holds an "A+" rating from the Better Business Bureau, but. We would like to show you a description here but the site won’t allow us. You can request a refund by visiting www. Overpriced Cap n Gown never shipped, money never refunded. com for all your return questions. You can 100% guarantee not to trust Herff Jones. Confirm your Diploma Address Make sure you have the correct mailing address on file so you receive your diploma following graduation. For questions about your order, please contact Herff Jones by calling 800-837-4235. To receive a refund, the Cap & Gown Unit must be returned to our office in 100% new condition and original packaging, PRIOR TO GRADUATION. Enter your PO Number, Sales Partner Number, Customer Number, or Zipset. Learn How a Class Ring Is Made (Video). I am sorely disappointed in the customer service provider and the product. Click on the links below to learn more about HEERF Grants for Postsecondary Education. Students, Alumni, Faculty, and Townies are all welcome. Likelihood of customers making future purchases. If you need to make changes to your name and/or address, please have an ID ready.